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Returns & Exchanges

Last Update hace 10 meses

What is your return policy? How do I return a gift purchased on vionicshoes.com? Where can I find my order number? How long does it take for returns to be processed? How do I return or exchange an item?

What is your return policy?

Mel Watts

Last Update hace 2 años

We're sorry your purchase didn't work out for you. To make it easy to find your perfect pair, we offer FREE returns and exchanges for purchases made only on vionicshoes.com.au


You may return or exchange your merchandise for any reason within 30 days of purchase as long as the original purchase was made on vionicshoes.com. Returns for refunds will be credited to the original form of payment. Please allow up to 3-5 days for the credit to show on your statement. Original shipping charges are not refunded.


PLEASE NOTE: We cannot process returns or exchanges for purchases made through other retailers.


For additional information, please visit our Returns & Exchanges page.

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