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Returns & Exchanges

Last Update 2 jaar geleden

What is your return policy? How do I return a gift purchased on vionicshoes.com? Where can I find my order number? How long does it take for returns to be processed? How do I return or exchange an item?

How long does it take for returns to be processed?

Mel Watts

Last Update 3 jaar geleden

Please allow up to two weeks for your return to be processed, once processed, please allow a further 5 days for your refund to show in your account. Original shipping charges are not refunded.


For additional information, please visit our Returns & Exchanges page.

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