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Returns & Exchanges

Last Update vor 2 Jahren

What is your return policy? How do I return a gift purchased on vionicshoes.com? Where can I find my order number? How long does it take for returns to be processed? How do I return or exchange an item?

Do you provide free returns?

Mel Watts

Last Update vor 3 Jahren

We provide one free return label for your first return within each order. If you need to proceed with any further returns, we charge a flat rate fee of $12.50. Please contact our service team at [email protected] and we will provide you with a return label generator. 

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